Privacy Policy

Last Updated: May 13, 2026

Wilkinson Automation Co. LLC ("Company," "we," "us," or "our"), located in Mountainburg, Arkansas, operates as a marketing automation services provider. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website at wilkinsonautomation.com and our services.

This policy is provided in compliance with applicable federal law and Arkansas state law, including the Arkansas Personal Information Protection Act (Ark. Code Ann. § 4-110-101 et seq.).

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name when you submit a form, book a call, or contact us directly.
• Business Information: Information about your business operations provided during onboarding or service delivery.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected via standard web analytics.
• Communications: Records of emails, SMS messages, or other communications between you and our company.
• Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers on our servers.

2. How We Use Your Information

• To provide, operate, and improve our marketing automation services
• To communicate with you about your account, services, and support
• To send service-related SMS and email notifications (with your consent)
• To process payments and manage billing
• To comply with legal obligations under Arkansas and federal law
• To analyze website usage and improve user experience

3. SMS Communications and TCPA Compliance

By providing your phone number and opting in, you consent to receive automated text messages from Wilkinson Automation Co. LLC related to our services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations regarding automated messaging. We do not sell or share your phone number with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., GoHighLevel, Stripe, email providers), bound by confidentiality agreements.
• Legal Requirements: When required by Arkansas law, federal law, court order, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with our legal obligations. Client data is retained for a minimum of three (3) years following the end of a service agreement, in accordance with standard business record-keeping practices.

6. Your Rights Under Arkansas Law

Under the Arkansas Personal Information Protection Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Receive notice in the event of a data breach affecting your personal information

To exercise these rights, contact us at the information below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. In the event of a data breach affecting Arkansas residents, we will provide notification as required by Ark. Code Ann. § 4-110-105.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our services are intended for businesses and adults 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us